Citizen Services
U.S. Citizen Services
Welcome to the American Citizen Services Unit at the U.S. Consulate in Chennai. Please click here to make an appointment for passport, Consular Report of Birth Abroad, and document and notarial services. If you arrive at the consulate for a non-emergency service, you will be asked to return after securing an appointment. Thank you for your cooperation with this policy, which will ensure that services are offered in a more efficient manner, with shorter wait times.
The Consulate General in Chennai provides consular services for the states of Tamil Nadu, Karnataka, Kerala, and the Union Territories of Andaman and Nicobar Islands, Pondicherry and Lakshwadeep Islands. The Embassy and other three consulates serve the following districts:
New Delhi
The U.S. Embassy, New Delhi serves American citizens in the Indian states of Delhi, Jammu and Kashmir, Punjab, Haryana, Himachal Pradesh, Rajasthan, Uttar Pradesh, Bihar and Uttaranchal, and the country of Bhutan.
Hyderabad
The Consulate General in Hyderabad provides consular services for the state of Andhra Pradesh and Orissa.
Kolkata
The Consulate General in Kolkata provides consular services for the states of West Bengal, Jharkhand, Nagaland, Mizoram, Manipur, Meghalaya, Chhattisgarh, Arunachal Pradesh, Sikkim, and Assam.
Mumbai
The Consulate General in Mumbai provides consular services for the states of Maharashtra, Goa, Madhya Pradesh, Gujarat, and the Union Territories of Daman and Diu, and Dadra and Nagar Haveli.
Bangalore
Bangalore is a served by the Consulate General in Chennai, but also has its own vitual consulate. Please check the website for information and outreach events.
Note: The consular section will be closed to the public on the last Wednesday of every month. In case of American citizen emergency, please check here: http://chennai.usconsulate.gov/emergency.html
Emergency Resources
- Emergency Contact for the U.S. Consulate, Chennai
- Medical Assistance (includes doctor/hospital list)
- Death of an American Citizen
- Welfare of an American Citizen
- Victims of Crime
- Lost or Stolen Passport
- Financial Emergencies
Travel and Security Information
Passports and Document Services
You must make an appointment online here for all passport and notary services.
Other Consular Services
U.S. Visa Inquiries
American Citizen Services units are unable to assist with information regarding visas to the United States. For visa information, please visit the nonimmigrant visa section or send an inquiry to chennainiv@state.gov. Inquiries regarding immigrant visa inquiries may be sent to chennaiiv@state.gov. Please visit the VFS website for questions about visa appointments.
Information on services provided by the U.S. Citizenship & Immigration Services in India is available here. You can email inquires to cis.di@dhs.gov.
What We Can't Do
We would always like to help, but there are many frequently requested services that we are unable to perform, including:
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Provide information regarding U.S. visas or immigration benefits
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Assist with travel, employment or real estate
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Locate lost property
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Pay personal debts for U.S. citizens
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Authorize or pay for medical treatment
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Prepare tax returns or translations
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Issue or authenticate U.S. birth/marriage/death certificates
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Issue U.S. police records
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Provide security or law enforcement services (including fingerprinting) Renew or replace driver's licenses
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Collect or forward mail/packages
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Cash checks
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Provide legal advice or intervene in judicial cases
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Locate or provide information on U.S. citizens
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Assist with Indian or U.S. residency or immigration issues, including Green Cards or acquisition of U.S. citizenship
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Provide information on schools or businesses in the U.S. or India
Questions?
Email: chennaics@state.gov
More
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Security and Travel
American citizens in India can sign up for security and travel updates. It's a free service that keeps you informed during emergencies. -
Webchat On American Citizen Services
A U.S. Consular Officer recently conducted a live webchat for American citizens in South India. Participants asked questions about passport and driver’s license renewals, taxes, and access to materials at the American Library. Read transcript(PDF 132K)