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U.S. Citizen Services

U.S. Citizen Services

Welcome to the American Citizen Services Unit at the U.S. Consulate in Chennai. Please click here to make an appointment for passport, Consular Report of Birth Abroad, and document and notarial services. If you arrive at the consulate for a non-emergency service, you will be asked to return after securing an appointment. Thank you for your cooperation with this policy, which will ensure that services are offered in a more efficient manner, with shorter wait times. 

The Consulate General in Chennai provides consular services for the states of Tamil Nadu, Karnataka, Kerala, and the Union Territories of Andaman and Nicobar Islands, Pondicherry and Lakshwadeep Islands. The Embassy and other three consulates serve the following districts:

New Delhi
The U.S. Embassy, New Delhi serves American citizens in the Indian states of Delhi, Jammu and Kashmir, Punjab, Haryana, Himachal Pradesh, Rajasthan, Uttar Pradesh and UttaraKhand, and the country of Bhutan.

The Consulate General in Hyderabad provides consular services for the state of Andhra Pradesh and Orissa.

The Consulate General in Kolkata provides consular services for the states of West Bengal, Jharkhand, Nagaland, Mizoram, Manipur, Meghalaya, Arunachal Pradesh, Sikkim, Tripura, Bihar and Assam.

The Consulate General in Mumbai provides consular services for the states of Maharashtra, Chhattisgarh, Goa, Madhya Pradesh, Gujarat, and the Union Territories of Daman and Diu, and Dadra and Nagar Haveli.

Bengaluru is a served by the Consulate General in Chennai, but also has its own virtual consulate. Please check the website for information and outreach events.

Note: The consular section will be closed to the public on the last Wednesday of every month. In case of American citizen emergency, please check here: 

Emergency Resources

Travel and Security Information

Passports and Document Services

You must make an appointment online here for all passport and notary services. 

Other Consular Services

U.S. Visa Inquiries

American Citizen Services units are unable to assist with information regarding visas to the United States. For visa information, please visit the visa page or send an inquiry to Please visit the for questions about visa appointments. 

Information on services provided by the U.S. Citizenship & Immigration Services in India is available here.  You can email inquiries to

What We Can't Do
We would always like to help, but there are many frequently requested services that we are unable to perform, including: 

  • Provide information regarding U.S. visas or immigration benefits
  • Assist with travel, employment or real estate
  • Locate lost property
  • Pay personal debts for U.S. citizens
  • Authorize or pay for medical treatment
  • Prepare tax returns or translations
  • Issue or authenticate U.S. birth/marriage/death certificates
  • Issue U.S. police records
  • Provide security or law enforcement services (including fingerprinting) Renew or replace driver's licenses
  • Collect or forward mail/packages
  • Cash checks
  • Provide legal advice or intervene in judicial cases
  • Locate or provide information on U.S. citizens
  • Assist with Indian or U.S. residency or immigration issues, including Green Cards or acquisition of U.S. citizenship
  • Provide information on schools or businesses in the U.S. or India


Important Message

  • If you have an appointment with the American Citizen Services Unit, please do not come to the consulate more than 15 minutes before your scheduled appointment time.  Our waiting room has limited capacity, and can become crowded if too many applicants arrive early.  Furthermore, we may not be able to help you at the time you arrive, meaning that you may have to wait a substantial amount of time to receive services.  Of course, if there is an serious emergency, you do not need an appointment, and will admitted as soon as we open for business at 8:30 a.m.”


  • U.S. Consulate General Chennai’s American Citizens Services (ACS) unit does not currently plan on offering passport services in Bengaluru at this time. For the latest updates by email on ACS services, please enroll in the Smart Traveler Enrollment Program (STEP) at


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