U.S. Citizen Services
U.S. Citizen Services
Welcome to the American Citizen Services Unit at the U.S. Consulate in Chennai. Please click here to make an appointment for passport, Consular Report of Birth Abroad, and document and notarial services. If you arrive at the consulate for a non-emergency service, you will be asked to return after securing an appointment. Thank you for your cooperation with this policy, which will ensure that services are offered in a more efficient manner, with shorter wait times.
The Consulate General in Chennai provides consular services for the states of Tamil Nadu, Karnataka, Kerala, and the Union Territories of Andaman and Nicobar Islands, Pondicherry and Lakshwadeep Islands. The Embassy and other three consulates serve the following districts:
The U.S. Embassy, New Delhi serves American citizens in the Indian states of Delhi, Jammu and Kashmir, Punjab, Haryana, Himachal Pradesh, Rajasthan, Uttar Pradesh and UttaraKhand, and the country of Bhutan.
The Consulate General in Hyderabad provides consular services for the state of Andhra Pradesh and Orissa.
The Consulate General in Kolkata provides consular services for the states of West Bengal, Jharkhand, Nagaland, Mizoram, Manipur, Meghalaya, Arunachal Pradesh, Sikkim, Tripura, Bihar and Assam.
The Consulate General in Mumbai provides consular services for the states of Maharashtra, Chhattisgarh, Goa, Madhya Pradesh, Gujarat, and the Union Territories of Daman and Diu, and Dadra and Nagar Haveli.
Bengaluru is a served by the Consulate General in Chennai, but also has its own virtual consulate. Please check the website for information and outreach events.
Note: The consular section will be closed to the public on the last Wednesday of every month. In case of American citizen emergency, please check here: http://chennai.usconsulate.gov/emergency.html
- Emergency Contact for the U.S. Consulate, Chennai
- Medical Assistance (includes doctor/hospital list)
- Death of an American Citizen
- Welfare of an American Citizen
- Victims of Crime
- Lost or Stolen Passport
- Financial Emergencies
Travel and Security Information
Passports and Document Services
You must make an appointment online here for all passport and notary services.
Other Consular Services
U.S. Visa Inquiries
American Citizen Services units are unable to assist with information regarding visas to the United States. For visa information, please visit the visa page or send an inquiry to firstname.lastname@example.org Please visit the http://www.ustraveldocs.com/in for questions about visa appointments.
What We Can't Do
We would always like to help, but there are many frequently requested services that we are unable to perform, including:
Provide information regarding U.S. visas or immigration benefits
Assist with travel, employment or real estate
Locate lost property
Pay personal debts for U.S. citizens
Authorize or pay for medical treatment
Prepare tax returns or translations
Issue or authenticate U.S. birth/marriage/death certificates
Issue U.S. police records
Provide security or law enforcement services (including fingerprinting) Renew or replace driver's licenses
Collect or forward mail/packages
Provide legal advice or intervene in judicial cases
Locate or provide information on U.S. citizens
Assist with Indian or U.S. residency or immigration issues, including Green Cards or acquisition of U.S. citizenship
Provide information on schools or businesses in the U.S. or India
If you have an appointment with the American Citizen Services Unit, please do not come to the consulate more than 15 minutes before your scheduled appointment time. Our waiting room has limited capacity, and can become crowded if too many applicants arrive early. Furthermore, we may not be able to help you at the time you arrive, meaning that you may have to wait a substantial amount of time to receive services. Of course, if there is an serious emergency, you do not need an appointment, and will admitted as soon as we open for business at 8:30 a.m.”
BENGALURU PASSPORT SERVICES
U.S. Consulate General Chennai’s American Citizens Services (ACS) unit does not currently plan on offering passport services in Bengaluru at this time. For the latest updates by email on ACS services, please enroll in the Smart Traveler Enrollment Program (STEP) at https://step.state.gov/step.